Coronavirus (COVID 19) Pandemic

With the shoots of Spring, we are optimistic that we are turning the corner in this second wave of the Pandemic, which has hit the local population and NHS Services much more severely than the first wave. It is important that we remain patient and continue to follow Government Guidelines.

If you have any questions regarding Coronavirus (COVID-19) symptoms, shielding, self-isolation, or obtaining a test etc. please visit: NHS.UK Covid-19 (click link)
If your primary concern is that you may have Coronavirus you should first contact NHS 111 on-line or by telephoning 111 if you do not have internet access.
You should request a test if you develop one of the Coronavirus (COVID 19) symptoms
• a high temperature
• a new, continuous cough
• you’ve lost your sense of smell or taste or it’s changed
Tests can be requested from Get a free NHS test to check if you have coronavirus – GOV.UK ( GOV.UK (click link) or telephoning 119 if you do not have internet access.

COVID 19 Vaccination Programme

The Poole Central Primary Care Network (PCN) Vaccination Centre at the Poole Port New Harbour Road, Poole, Dorset, BH15 4AJ is up and running in full flow.
The vaccination programme is making good progress working through the Nationally agreed Priority Risk groups listed below:
1. Residents in a care home for older adults Staff working in care homes for older adults
2. All those 80 years of age and over Frontline health and social care workers
3. All those 75 years of age and over
4. All those 70 years of age and over Clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)
5. All those 65 years of age and over
6. Adults aged 16 to 65 years in an at-risk group
7. All those 60 years of age and over
8. All those 55 years of age and over
9. All those 50 years of age and over

People who suffer severe allergies (anaphylaxis) should speak to a clinician before receiving a COVID19 vaccine. Some may need to receive the Astra Zeneca vaccine. Everyone else will have to have the vaccine which is available on the day.

Poole Central PCN has now offered vaccination to all those from cohorts 1 to 6 and those in Care Homes and have completed those who are housebound. The PCN will continue to vaccinate those in the above groups who missed their vaccination due to poor health at the time of the offer of the vaccine.

It is likely that if patients have a mobile phone number they may receive a text inviting them to book a vaccination appointment via the AccuBook link.
If you are unable to do this, you will still receive a phone call from the vaccination booking team to book your appointment, so there is no need to let the surgery know.

We are most grateful to the volunteers who have supported the Practice and local community through the Pandemic with the COVID vaccination centre.

If you would like to volunteer for Practice and Primary Care Network events please message us via Facebook.

If you would like to volunteer to support the wider community, please contact the Community Action Network (CAN)
CAN have a wide variety of volunteering roles across Dorset including helping during COVID-19, volunteering as part of the BCP Council ‘Together We Can’ initiative, the ‘Yours Sincerely’ Pen Pal Project as well as many other volunteering opportunities.
Further details can be found here: CAN Volunteering (click link)
Contact details for CAN are: CAN (click link) or phone 01202 466130.

Hot Site

Following a telephone consultation, those patients who need to see a doctor and either have or may have COVID 19 are likely to be asked to attend the “Hot Site” which is now based at the Fernside Surgery, 2a Hennings Park Road, Poole BH15 3QU.

These services are there to keep the rest of our patients who do not have symptoms of Coronavirus safe.

Normal Service

Through the pandemic we are endeavouring to maintain as near normal service as possible.
The doctors are continuing to do many telephone consultations and are using computer technology to obtain photos securely and do some consulting using video. We apologise for any delay in answering your call but we are very busy. The GP’s are still seeing patients when it is necessary, but all patients are first having a telephone consultation. E-consult is increasing in popularity; instructions are on the website and many are now using this service successfully. It even allows you to attach photos which is especially helpful for skin lesions and rashes.

Minor surgery and Women’s Health and are continuing.

Our nursing team continue to provide a full range of services including blood tests, administration of injections and immunisations, cervical smears and wound dressings. Unfortunately, ear syringing is still not possible due to risks of spreading the virus, but our nurses are able to offer advice on ear care. The Nursing Team are continuing to manage the care of patients with leg conditions at the surgery.

During this Pandemic, it is even more important that we are aware if you are a carer for a friend or relative. Please write to us if you are caring for someone, so that this can be added to your medical record.

If you have a positive experience we would be most grateful if you could take a few minutes to write a review on the NHS choices website (click link)